Terms of Service & Policy

These terms explain the rules for using Stride and how the app is intended to be used.

Acceptance of Terms

By downloading, installing, or using the Stride running app ("the App"), you agree to be bound by these Terms of Service and our Privacy Policy. You must be 13 years of age or older to use this App, or have parental or guardian consent if you are under 13. If you do not agree to these terms, please do not use the App.

App Description & Purpose

• Stride is a running and fitness tracking application designed to help users monitor their training progress, set goals, and improve their running performance.
• The App provides features including but not limited to run tracking, training plans, shoe mileage tracking, AI coaching, and progress analytics.

User Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and truthful information when creating your account.
• You must not use the App for any unlawful, harmful, or inappropriate purposes.
• You are responsible for your own safety during physical activities and running sessions.
• You must not attempt to reverse engineer, modify, or distribute the App without permission.

Social Features & Community Guidelines

• The App includes social features such as clubs, activity feeds, messaging, and photo sharing that allow users to interact with each other.
• Users should conduct themselves respectfully and appropriately when using social features.
• Harassment, bullying, hate speech, discrimination, or threatening behavior towards other users is prohibited.
• Users should not share inappropriate, offensive, explicit, or illegal content including photos, messages, or posts.
• We may monitor, review, and remove any content at our discretion.
• Users can report inappropriate content or behavior, and we may investigate and take action as we deem appropriate.
• Violations of community guidelines may result in temporary or permanent account restrictions.
• Users are responsible for any content they share and should respect others' privacy and consent.
• We are not liable for interactions between users or content shared within the community features.
• Club administrators may have additional responsibilities to moderate their communities.

Parental Consent for Minors

• If you are under 13 years of age, you may only use this App with the consent and supervision of a parent or legal guardian.
• Parents or guardians who allow their children under 13 to use the App agree to be bound by these Terms of Service.
• Parents or guardians are responsible for monitoring their child's use of the App and ensuring their safety during physical activities.
• We may request verification of parental consent for users under 13 at any time.

Health & Safety Disclaimer

• The App provides fitness and training information for educational purposes only.
• All training recommendations and AI coaching advice are general suggestions, not medical advice.
• You should consult with a healthcare professional before beginning any new exercise program.
• We are not responsible for any injuries, health issues, or accidents that occur while using the App.
• Users engage in physical activities at their own risk and responsibility.

AI Coach & Training Plans Disclaimer

• The AI coach feature uses artificial intelligence algorithms to generate personalized training plans and recommendations.
• AI-generated training plans are based on general fitness principles and your input data, but may not account for individual health conditions, injuries, or limitations.
• AI recommendations are not a substitute for professional coaching, medical advice, or personalized training from qualified fitness professionals.
• The AI system may produce inaccurate, inappropriate, or potentially harmful training suggestions due to algorithmic limitations or data interpretation errors.
• Users must use their own judgment and discretion when following AI-generated training plans and should modify or discontinue plans that feel inappropriate or unsafe.
• We are not liable for any injuries, overtraining, or adverse effects resulting from following AI coach recommendations.
• AI-generated content may evolve and change over time as the system learns, and past recommendations may become outdated.
• Users with medical conditions, injuries, or specific training needs should consult with healthcare professionals or certified trainers instead of relying solely on AI guidance.

GPS Tracking & Activity Recording Disclaimer

• The App uses GPS and device sensors to track and record running activities, but these technologies have inherent limitations and may not always be accurate.
• GPS signals can be affected by weather conditions, tall buildings, dense vegetation, tunnels, or poor satellite reception, resulting in inaccurate distance, pace, or route tracking.
• Recorded activity data such as distance, pace, elevation, and calories should be considered estimates and may not reflect actual performance or effort.
• Device sensor malfunctions, software bugs, or connectivity issues may cause incomplete, corrupted, or lost activity recordings.
• We are not responsible for inaccurate GPS data, lost recordings, or any decisions made based on potentially incorrect tracking information.
• Users should not rely solely on App data for critical decisions, competitive events, or medical monitoring without independent verification.
• Recorded personal records and achievements are based on device data and may not accurately represent actual performance.
• Users engaging in competitive events or official races should use certified timing systems rather than relying on personal device tracking.
• Environmental factors, device placement, and user movement patterns can all affect the accuracy of recorded data.

Data Usage & Ownership

• We may use aggregated, anonymized data to improve the App and develop new features.
• You grant us a limited license to use your data to provide App services and features.
• Data deletion requests may be submitted through the App settings and will be processed according to our policies and legal requirements.

Data Backup & Loss Disclaimer

• You are solely responsible for backing up your own data and information.
• We are not responsible for any loss, corruption, or deletion of your data.
• While we strive to maintain data integrity, technical issues, server failures, or other unforeseen circumstances may result in data loss.
• We strongly recommend regularly exporting or backing up any important training data.
• You acknowledge that the App may experience downtime, and data may become temporarily or permanently inaccessible.

Intellectual Property

• The App, including all content, features, and functionality, is owned by Stride and protected by copyright and other intellectual property laws.
• You may not copy, modify, distribute, sell, or lease any part of the App.
• Any feedback or suggestions you provide may be used by us without compensation or attribution.
• Third-party integrations such as Garmin and Apple Health are subject to their respective terms of service.

Service Availability & Modifications

• We attempt to maintain App availability but cannot guarantee uninterrupted service.
• We reserve the right to modify, suspend, or discontinue the App or any features at any time.
• We may update these terms periodically, and continued use constitutes acceptance of updated terms.
• Premium features may require subscription payments and are subject to additional terms.

Account Termination

• You may terminate your account at any time through the App settings.
• We may suspend or terminate accounts that violate these terms or engage in prohibited activities.
• Upon termination, your data may be deleted in accordance with our Privacy Policy.
• Certain provisions of these terms will survive account termination.

Limitation of Liability

• THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR PREMIUM FEATURES, IF ANY.
• SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY TO YOU.

Governing Law & Disputes

• These terms are governed by the laws of your applicable jurisdiction without regard to conflict of law principles.
• Any disputes will be resolved through binding arbitration rather than court proceedings.
• You waive any right to participate in class-action lawsuits against us.
• If any provision of these terms is found unenforceable, the remaining provisions will remain in effect.

Third-Party Services

• The App may integrate with third-party services such as fitness devices, social platforms, and payment processors.
• Your use of third-party services is subject to their respective terms and privacy policies.
• We are not responsible for the availability, accuracy, or reliability of third-party services.
• Third-party service interruptions may affect certain App features.

Contact Information

For questions about these Terms of Service, you may contact us at [email protected]. We will make reasonable efforts to respond to inquiries.

Last Updated

These Terms of Service were last updated on December 25, 2024. We recommend reviewing these terms periodically for any changes.